Managed Accounts/External DP Managed Account Service

I am looking for some help from the network. I am wanting to know what provision there is nationally regarding managed accounts, and how much local authorities allow as part of Direct Payments for managed accounts for the following services to be provided by in-house or external managed account providers.

Advertisement and help with recruitment of staff (including checks)
Payroll Calculation
Payroll Calculation and payment of wages/tax and NI
Liaison/management, and payment of agency contracts
Management of monies in designated account

We are looking at how much we need to increase our DP’s by as the current service provision is paid for through a Block Contract to a single provider, and they currently have no idea of their unit costs for each element of their service.

Many Thanks

Posted by Sharon Calline from City of York Council.

  • paul.reading@brighton-hove.gcsx.gov.uk

    In Brighton & Hove the first task is within our DPSS contract. 2-4 we use a spot contract with the same support service currently £5.06 per week for a managed bank account, £7.36 for payroll which is something which I am sure is now expensive (negotiated when numbers were small). Last line sounds like a brokerage function which we are currently exploring.

  • bridgette.shilton@nottscc.gov.uk

    In Notts we moved from a block contract with one direct payment support provider a couple of years ago. There is a small provision in the hourly rate we pay which is generally expected to meet most of the costs of administering their Direct Payment including recruitment and payroll but generally this doesn’t cover the cost of a managed bank account. Our preferred option is payment by prepaid card and last resort to have a managed bank account . There’s a good website that has lots of providers who offer differing levels of support to Direct Payment recipients http://choosemysupport.org.uk/ so our social workers work closely with clients to select the right level of support to meet their requirements. If the service user doesn’t have enough money to pay for a particular service ie they have had to recruit several times, then we would make a one off payment to cover the actual costs thwy will incur.

    .

  • colin.whitehouse@prepaidnetwork.org.uk

    From Veronica McHugh at Gateshead

    Advertisement and help with recruitment of staff (including checks) external provider – external
    Payroll Calculation external provider – external
    Payroll Calculation and payment of wages/tax and NI external provider- external
    Liaison/management, and payment of agency contracts in house – in house
    Management of monies in designated account in house – in house

  • colin.whitehouse@prepaidnetwork.org.uk

    Sandra Lillford at North Tyneside has provided a useful list of their accredited suppliers with PA recruitment and support figures and a rate per hour. You can find it in the Contracts and Commercial section of the Guidance library.

  • colin.whitehouse@prepaidnetwork.org.uk

    From Emily Dalton at Bracknell Forest
    I would be interested in what you find out, we use PayPacket for our managed account service but currently they don’t offer all of the services you have listed below and so we provide some of them in-house. You could contact PayPacket directly for more information on their pricing structure.

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