Does anyone have any experience of using the prepaid card system with Children’s service, specifically Looked After Children & Care Leavers. I’m looking into introducing this for 2 teams within SCC, writing business case etc, and I’m would love to speak to others who may be further down the line with this or have successfully
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I am looking for any guidance on typical usuage patterns for customers using pre payment cards for Direct payments. number of cash withdrawals per week or month? Number of account enquiries per week or month? number of purchases per week or month?
Hello, We are now exploring the use of Block insurance to ensure service users ( as employers) have some cover. Has anyone done this? if so, would you be able to share the policy to help us shape what we need in ours? If anyone can share theirs, please would you email me at Melissa.email@example.com.
We are looking to adopt a case management approach in respect of the above, namely by having Customer Liaison Officers that will hold a certain number of cases and will act as the customer contact/support in respect of the financial management of accounts from the financial assessment stage to set up and monitoring. Does any
From the March 17 network meetings. East Sussex show how they have made very significant savings by analysing the balances on prepaid cards and reclaiming funds where appropriate East Sussex high balance project
Sorry to be a little obvious but, not wanting to reinvent the wheel, has anyone got a detailed pre-paid cards project implementation plan they would be happy to share? I know there is a general one available through the network site but I was hoping for a more detailed one. Many thanks.
I take it we are all aware APS has withdrawn from this market? We were just about to go live with them and they rang to explain they were giving it up and sticking to commercial side ! They will run it down over 12m
I wondered if anyone had a documented procedure they’d be willing to share for ‘suspending’ pre-payment cards after a direct payment recipients death. We currently do not close the Pre-payment card account until outstanding disbursements have been made but have recently had to write off an outstanding debt which has arisen due to funeral expenses
We have a case of a charitable provider of day and residential services whose card terminal is identifying itself as a Direct Marketing Catalogue Merchant (Code 5964) We have previously has a domiciliary care agency’s terminal identifying itself as a VIth form college. Has anyone else come across such an issue?
Technically funds contained within a Direct Payment remains the Council’s money/responsibility until the DP is actually spent. This raises a questions as to whether a pre-payment cards meets DP legislation i.e. there is an issue about who owns the money. Has anyone else dealt with this? Any thoughts/comments? Happy to be told that I am
Hello, Is anyone aware of any local authorities using prepaid accounts for individual service funds? Many thanks Miriam & Angela
I was just wondering if anyone has completed an Equalities Impact Assessment for moving appointeeship petty cash to pre-paid cards.
Hi all, I was interested to hear people using the PPC as a virtual/managed account for people. I would be very grateful if anyone doing this could share their experiences of this, your model, monitoring, administration, pros and cons etc. Many Thanks Stuart
Our card management company have stated in their draft terms and conditions that they will charge us £50 each time for redeeming unused funds on a card before its expiry date. Can anyone please confirm if this is standard practice/normal charge?
Morining, Followin last week’s meeting, has any authority decided that migrating needs a (telephone) review as it is identified as a modification of support?
I am looking for some help from the network. I am wanting to know what provision there is nationally regarding managed accounts, and how much local authorities allow as part of Direct Payments for managed accounts for the following services to be provided by in-house or external managed account providers. Advertisement and help with recruitment